New 911 feature to provide additional support for Camas-Washougal residents

The Camas-Washougal Fire Department will soon team up with American Medical Response (AMR) to offer a new program. Starting May 16, Camas and Washougal residents dialing 911 will have the option of using a new program, “Nurse Navigation,” which will provide options for quickly reaching the appropriate level of medical care for non-life-threatening emergencies when calling 911.

Those who do call 911 for urgent, life-threatening or potentially life-threatening emergencies will not see a change in service. However, if a condition is determined not to be an urgent medical emergency, callers will be transferred to a Nurse Navigator to determine the next appropriate steps for coordinating care.