Washougal Family Dental reopened to the public in mid-May, almost exactly two months to the day after it closed in response to the outbreak of COVID-19, and so far, says Tarra Cochell, office manager and co-owner of Washougal Family Dental, business has been good.
“It’s been a gradual step up to ‘full speed ahead,'” Cochell said. “We’re constantly monitoring everything to make sure we’re following the rules and adapting to the new office ‘flow,’ and taking things slowly, one day at a time, to make sure safety is our top priority. The patients wanting to come in definitely helps. We’re very busy, which is great. We weren’t sure which way it was going to go, whether people would be (hesitant) to come in or not, and they’re definitely not.”
Washougal Family Dental co-owner and dentist Justin Cochell wrote March 17 in a Facebook post that he would be closing his office at 5 p.m. that day because he felt that he “must do (his) part to protect lives, flatten the curve and prevent the spread of this infectious disease,” and to protect the health and safety of staff and patients.
Upon closing, the office donated 2,000 of its masks to the Camas-Washougal Fire Department.
“We felt like it was important (to close right away),” Tarra Cochell said. “We didn’t know much about (the virus) at the time, but we made what we thought was the best decision for everybody. Plus, we were able to donate our personal protective equipment (PPE) to people who really needed it at the time.”
Two days later, Washington Governor Jay Inslee announced a statewide ban on most non-urgent medical and dental procedures.